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Staging test server: accounts and data here are fictional and may be deleted at any time. Sign up only with an AideBoard team test inbox, and use fictional names and details. Do not enter anyone else's personal data, or any patient information, secrets, or payment data.

AideBoard support

For help with your account, the website or the app, email support@aideboard.com. Never include patient information, and do not send documents: AideBoard does not accept files.

Common questions

I forgot my password
Use Forgot your password? on the sign-in page. Resetting it signs you out everywhere else.
Two-factor sign-in
Set it up or manage it on Your account, in the Two-factor sign-in section, using an authenticator app.
Download or delete my data
Both are on Your account. See Delete your account for the steps on the website and in the app, and what is kept afterwards.
Who can see my contact details? (caregivers)
Only an agency you applied to, and only after it asks and you choose to share. You can decline, revoke access, or block an agency from My applications.
Reporting a problem with an agency
Open My applications and choose Report a problem on that application.
Which agencies can use AideBoard?
Home-care agencies in Connecticut and Massachusetts. Agencies remain responsible for checking credentials, background reviews and every hiring decision.

Other contacts

Read the Terms of Service and the Privacy Policy.